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User Guide

Instead of a sophisticated user manual, we would like to keep it as simple as possible.

Our wearable personal air conditioner has different types of connection ports on the device to avoid any risks caused by misconnection. Don't worry, there is only one way to fit all the cables. 

When you connect the cooling unit cable and turn on the power unit, the device starts working and an indicative blue light will show on the power unit. When the blue light disappears and a red light starts blinking, it means the power is less than 10%. Please charge it immediately. When the red light on the power unit stops blinking, it means the power is more than 90%, and you may use it now. To ensure safety, we have built in a chip to automatically cut off the output power in case of overheating

If you are using a power bank or any USB power source instead of the default power unit, you have to turn it on/off from the power source or detach the magnetic cooling unit cable from the cooling unit. As there is no power switch or indicative lights on the cooling unit, you can tell if it's on/off from the fan inside. When the fan is turning, the cooling unit is working; when the fan stops, the cooling unit stops working.

Finally, remember to avoid obstructing the fan inlet and outlets, as this could lead to overheating and malfunction of the cooling unit.​

Potential risks

Since our personal air conditioner cools down your circulating blood, the human body will respond to excessive cooling by burning more calories, which might cause hypoglycemia. People may not feel the coolness anymore and may start feeling dizzy or uncomfortable instead. In this case, please be alert and turn off the device immediately or directly detach the magnetic cooling unit cable from the cooling unit. Depending on the situation, it is recommended to power off the device for a while every 10 to 30 minutes to avoid potential risks.

Disclaimer

The personal air conditioner should be used responsibly and in accordance with your personal health condition. Individuals with high blood pressure, cardiovascular diseases, or other significant health conditions should consult with a healthcare professional before using the product or relocating it to different areas of the body. It is important to understand and assess any potential risks or implications based on your specific health needs. By purchasing the personal air conditioner, you acknowledge and accept the responsibility for your own health and well-being.

For European buyers, please note our product currently does not have the CE mark certification required for compliance with European standards. By confirming the order and proceeding with the purchase, you acknowledge and accept that the product will be shipped to you without the CE mark. This means that it may not meet the necessary safety and regulatory requirements for use within the European market. Please consult legal experts regarding the implications and risks associated with using the product.

Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number. The tracking information will be updated within 48 hours.

Return and Refund Policy

​Return products must be in good physical condition (not physically broken or damaged) with packaging and all accessories originally included  to be eligible for return or exchange at appointed inspection centers within 7 days of delivery. We reserve the right to inspect and reject any return. Your return may be subject to handling and restocking fees of 20% to 50%, case by case. Shipping fee is not refundable. You will be notified by email after inspection. We will issue a refund within 14 business days. Kickstarter rewards and purchased items using coupons or during promotion periods are not eligible for return or exchange.

FAQ

CONTACT

Headquarter

#02-03A,JTC Launchpad @ JID,

2 Cleantech Loop, Singapore, 637144

sg.silentcicada@gmail.com

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